Privacy & data processing
Here’s how the current Invora application uses the information you provide. Check extracted names, amounts and VAT details before confirming an invoice.
Your account and business records
You sign in with an Invora email and password account. Your business profile, trading partners and invoices are stored in your account’s workspace. Other Invora accounts cannot access those records through the application.
Messages, invoice files and audio
Invora uses OpenAI API services to transcribe voice recordings, read invoice photos and PDFs, and interpret invoice requests or corrections. Relevant business details, saved customer or item information, and the current conversation may be included so the assistant can prepare an accurate draft.
Invora’s own Excel bulk template is parsed directly. AI processing may still be used for follow-up questions and corrections. Request processing is configured with API response storage disabled where that option is supported; service-provider retention policies apply separately.
What Invora keeps
Invora stores conversation state, extracted invoice details, review information and confirmed drafts. The Voice to Invoice page does not save the original recording in Invora storage. WhatsApp processing keeps message and delivery records, which can include provider media references.
Business and trading-partner licence and VAT certificate originals are stored privately, with access restricted to your account. Portal uploads are read in your browser. Registration documents and voice details sent through WhatsApp or the AI assistant are processed by OpenAI API services to suggest fields. You review and confirm registration before it is saved.
WhatsApp and connected accounting services
Meta processes messages and media exchanged through WhatsApp. Invora links a WhatsApp sender to your account using a time-limited connection code. QuickBooks information is accessed only after you connect the company, and selected invoices can be imported for review.
Spoken summaries
When you request an audio summary, invoice summary text is sent to the speech service. The voice is AI-generated. Always use the written invoice details for your final review and confirmation.
Questions about your information
Contact abrar@invora.ae for help with your account or data-processing questions.